Spread the love

Frequently Asked Questions

We try to help our customers as much as we can. To aid site visitors and customers, we have produced a set of Everything Dinosaur FAQs. These FAQs address frequently asked questions, giving us an opportunity to provide more information about our company, our websites, and what we do.

What is Everything Dinosaur?

We supply dinosaur and prehistoric animal related models, games, puzzles, toys, posters, and merchandise at Everything Dinosaur. We are run by teachers, parents, and knowledgeable dinosaur enthusiasts who help promote education and an appreciation of palaeontology.

In addition to running the Everything Dinosaur website, the company also has its very own blog. The company supports schools, event organisations, palaeontologists and museums. The blog publishes articles and information about the latest scientific findings related to prehistoric animals and palaeontology. Helpful educational material and lots of free downloads of teaching resources with a prehistoric theme are provided to support teachers and schools. On the blog, visitors can find out more about the company, read product reviews and find lots of information about prehistoric animals. Readers are encouraged to take a look at the blog for more information about prehistoric life and research.

Everything Dinosaur Blog: Everything Dinosaur Blog

How do I Contact Everything Dinosaur?

Address: Everything Dinosaur, Unit 1, Moreton Business Park, Midbrook Way, Middlewich, Cheshire, UK, CW10 0GR
E-mail: [email protected]
Website: www.everythingdinosaur.com
Telephone number: +44 (0) 1606 841068

Click here to visit our Contact Us page: Contact Everything Dinosaur

I want to make a Purchase but how Safe is Your Online Service?

Everything Dinosaur’s shop supports 3-D security systems for credit card transactions. These security and anti-fraud systems are designed by Visa and Mastercard to provide additional safeguards for shoppers. The 3-D protocol enables on-line authentication for shoppers during purchases. Purchase authentication involves three domains: Everything Dinosaur, the bank/card issuer, and worldwide credit card support. Additionally, Everything Dinosaur has invested in its own security and customer protection measures.

Furthermore, we offer our customers the convenience and security of making purchases via PayPal. The PayPal website is secure and encrypted.

Additionally, Everything Dinosaur operates a secure telephone ordering service using 3-D secure technology. This service is available for customers who prefer to talk to a person while placing an order.

Telephone ordering number: +44 (0) 1606 841068

Moreover, to further reassure customers, Everything Dinosaur safeguards their personal data and is a subscriber to the Data Protection Act (unique number reference: Z9024867).

To review our Privacy Policy: Privacy Policy Page

How Quickly do you Pack and Despatch Items?

Preparing, packing, and dispatching orders is very important to Everything Dinosaur. Orders received by 1pm GMT are usually despatched the same working day. Furthermore, orders placed on a Saturday or Sunday will be despatched on the next working day. To assist with rapid turnaround, the company sometimes packs and despatches orders on Saturday mornings.

Before sending each order, team members check the delivery addresses and paperwork at least twice to ensure each parcel is addressed correctly. In addition, Everything Dinosaur offers a range of delivery options, from Royal Mail services for UK destinations to the company’s own discounted delivery services, including a UK courier service. For orders heading abroad, the company provides a wide range of delivery options, such as International Standard (Airmail), Tracked, Signed, or Tracked and Signed (depending on the destination), as well as an International Parcel Service Delivery.

However, the delivery times provided are estimates only and cannot be guaranteed. In the event that ordered items are out of stock, a staff member will contact the customer to confirm a delivery date.

Further information on deliveries: Delivery Options and Prices

What if I want to Return an Item?

For information on returns: Returns Policy and Trading Terms

Can I Specify a Different Address from the Billing Address?

Everything Dinosaur’s secure shopping services allow customers to designate a separate delivery address. The shopping process provides instructions at the appropriate stage. Additionally, each order has a message box. This allows customers to provide extra information, such as confirming a delivery address or advising if a parcel can be left with a neighbour.

The Everything Dinosaur FAQs aim to be helpful. Above all, the team strives to assist customers. Team members frequently update the Everything Dinosaur FAQs to ensure customers have access to the most current and helpful information.